Workspitality. The office like a boutique hotel.

Workspitality in office design – tl;dr

• Today’s employees want workplaces as pleasant and accommodating as premium hotels. Enter “workspitality.” It’s an approach that ensures the office isn’t just a place to work but a place people enjoy spending time in. Chic lounges, refined aesthetics, and well-planned layouts comprise the idea. Ideally, every zone in a hotelified workplace can support focused work, social interaction, or rest.
• Just as hotels cater to guest needs with seamless service and a mix of private and social spaces, offices can do the same through a workspitality approach. Features like biophilia, hushFree quiet pods for deep work, and concierge-style services are typical elements of the hotelified workplace. It is all about helping employees stay productive in a balanced way throughout the day.
• Workspitality and hotelification believe offices should adapt to employees, not the other way around. This may mean reservable workspaces like hushFree booths. Or easy-to-use scheduling systems as with hushAssistant. Essentially, employees must always have the right space for the task at hand.

What is workspitality and why did this concept come about?

Remote and hybrid work has radically reshaped expectations. Now, employees seek offices that feel as inviting as home. That is, with the necessities of social interaction and, of course, the ability to perform at one’s best.

“Workspitality” is all about talent attraction and retention.

By offering a high-quality office experience, companies do more than draw employees back or appeal to fresh prospects. A premium office experience improves everyone’s morale, loyalty, and collaboration for the long run by catering to their most nuanced of needs.

Workplace belonging can increase job performance by 56%.

The most visceral way to generate belonging in the office may be through a sensory-keen, hotelified layout. That is, by crafting multiple distinct, welcoming sub-spaces, each purely comfortable such as hushFree.XS. Much like a high-end hotel, every detail is curated for visitors.

No longer just a place to work. The office, an enticing destination.

The goal of hotelifying the office is to make it a place people really like spending time. Hotel-like amenities are a big part of this. This may include concierge services, lounge seating, private work pods like hushFree.S, and robust food and beverage offerings.

The office as a resort?

Workspitality blurs lines between work and leisure. Rooftop terraces, quiet pods for rest, and uber-relaxed meeting areas are all part of the typical range of hybrid spaces that do both. Work settings more closely resemble the atmosphere of hotel lobbies than conference rooms in a hotelified office.

• Gensler’s 2022 survey revealed that 83% of employees would return to the office at least one additional day per month if their workplace provided their ideal mix of experiences. Younger generations, specifically, desire hospitality-focused experiences.

What are the main ideas of the workspitality concept?

Hospitality-driven design aims to create an office ecosystem made of many spaces. Spaces for gathering. Healing. Ideation. And so on. Most essentially, the framework challenges organizations to treat every visitor as a guest — and with utmost care and consideration at every touchpoint.

Work, hospitality, and fun, blended smoothly.

At its core, workspitality combines the focus of a workplace, the repose of a holiday stay, and the joy of leisure. Its premise is that employees should feel equally at home in a brainstorming session or unwinding with coffee in an acoustic lounge booth.

All in the pursuit of a positive workplace experience.

Hotels earn happy customers that come again by obsessing over guest comfort. Likewise, organizations earn happy employees that stick around through devotion to a terrific office experience. There is a golden equation – intelligent space planning outfitted by the right solutions. Some furniture pieces even consolidate this equation into one package, like our hushFree booths. They are premium work and meeting spaces of excellent comfort. But they are also mobile, letting teams adjust their layout, tweaking it in the most immediate way without ever having to disassemble or dispose of core work spaces

– says Mateusz Barczyk, Senior Brand Manager, Hushoffice.

Hospitality-driven offices — or workspitality — are highly desirable.

Personalized service. Attention to detail. A sense of escape. Exceptional amenities. Convenience. These aspects of staying in a premium hotel are what form an incredible experience. And they can be tailored to any office space.

Spaces that stir the imagination….

Offices that embrace workspitality introduce elements that encourage imagination, from striking features to flexible spaces employees can personalize. In the same way a hotel lobby might spark awe upon entry, a carefully planned office can energize workers through the details.

Happy employees are effective employees…

Happy employees are up to 20% more productive. The key lies in addressing not only work-related but also personal and social needs, which is exactly where workspitality excels, being focused on the employee’s complete experience.

A strong brand, from the strongest focus on in-office experience…

When prospective employees step into a space that feels well-done and accommodating, they immediately recognize commitment to their everyday experience and long-term success.

Hotel elements to consider for your workplace.

There are numerous ways to hotelify your workplace.

Lounge areas.

Stylish lounges create a hotel-like atmosphere. Here, employees can take breaks, have informal meetings, or collaborate in a laid-back setting. These areas should feel inviting. Soft seating, gentle lighting, and a sense of ambiance are ideal. Consider hushFree.L.

Fully equipped meeting rooms.

Like hotel business centers, offices should have a selection of all-in-one meeting spaces for convenient use. A 4-person movable cabin such as hushFree.M provides sound isolation, integrated tech, and a professional environment without the need for large, traditional conference rooms.

Wellness. Like a breath of fresh air.

Luxury hotels give us so many ideas for employee health in the office. They are made to feel intuitive. Aesthetics are harmonious. Soothing color palettes, soft lighting, and natural materials. There is a sense of peacefulness. Spatial flow keeps movement feeling easy and unhurried. At individual workspaces, sensory cues signal relaxation. Cushioned seating and upholstered panels, for instance, in every hushFree pod. Service that anticipates needs eliminates stress. Every office visitor is fully cared for. Room reservation services such as hushBooking or hushAssistant reservations option with hushFree booths are a perfect example of this in the office

– says Mateusz Barczyk, Senior Brand Manager, Hushoffice.

Coworking areas and open tables.

Just as hotel lobbies have become social hubs, offices should provide lively shared spaces for getting together. Large communal tables and coworking-style setups will encourage the teamwork and idea exchange that casual, dynamic settings boast.

Friendly reception with guest services.

A modern front desk with concierge-style services sets the tone for an office’s hospitality feel. Dedicated concierge for guest assistance, self-check-in kiosks, private call booths for the entryway like hushFree.XS, and a hospitality-trained receptionist all help to create the warmest welcome.

Workspitality is all about the finishing touches.

A hospitable workplace is more than aesthetics — it’s where employees feel valued and supported. Whether it’s a reserved pod for a crucial meeting or the calming presence of a garden wall, details make all the difference.

Room reservation systems with hushFree booths.

Our hushAssistant pod booking module was built on the premise that reserving an office space should be as effortless as a hotel check-in. Just as guests book meeting rooms or spa sessions, employees benefit from simple workspace scheduling. HushAssistant makes it easy to reserve a hushFree booth via MS Outlook. So they always have the quiet space to focus when it is needed most

– says Mateusz Barczyk, Senior Brand Manager, Hushoffice.

Biophilia.

By incorporating indoor plants, green walls, or natural materials, offices can evoke the same sense of care that hotels provide. Lush greenery and biophilic textures add to a powerful ‘getaway’ feeling, making the workplace more serene.

Flexible, adaptable zones.

Movable furniture and adjustable spaces give employees more ownership of their environment. Whether reconfiguring seating for collaboration or adjusting a workspace for more privacy, flexibility better guarantees that the office serves them at any moment.

First impressions count.

Hotel lobbies craft immersive first impressions. Likewise, the office should signal its commitment to professionalism from the moment someone walks in. An elegantly arranged entryway looks and feels nice, reassuring employees and guests that they’ve stepped into a space where they are valued.

Color schemes and textures.

Just as hotels use details to evoke pleasant emotions, offices can choose materials and hues throughout that promote ease and inspired thinking. Enticing color palettes and rich textures can work together brilliantly, creating settings that just feel right.

The office as a destination, not an obligation.

Workspitality is a total shift in workplace design. Today, modern offices must rival home comforts, prioritize well-being, and offer premium experiences. Leading companies recognize that the future office isn’t about forcing employees back but drawing them in with spaces that truly wow.

Workspitality in office design – summary

• Today’s employees want workplaces as pleasant and accommodating as premium hotels. Enter “workspitality.” It’s an approach that ensures the office isn’t just a place to work but a place people enjoy spending time in. Chic lounges, refined aesthetics, and well-planned layouts comprise the idea. Ideally, every zone in a hotelified workplace can support focused work, social interaction, or rest.
• Just as hotels cater to guest needs with seamless service and a mix of private and social spaces, offices can do the same through a workspitality approach. Features like biophilia, hushFree quiet pods for deep work, and concierge-style services are typical elements of the hotelified workplace. It is all about helping employees stay productive in a balanced way throughout the day.
• Workspitality and hotelification believe offices should adapt to employees, not the other way around. This may mean reservable workspaces like hushFree booths. Or easy-to-use scheduling systems as with hushAssistant. Essentially, employees must always have the right space for the task at hand.

Hushoffice Frequently Asked Questions

What is workspitality, and why is it gaining traction in office design?

As hybrid work reshapes employee expectations, offices must now compete with home environments. Workspitality is a response: the fusion of office functionality with hospitality-level ease and service. The paradigm is gaining traction because it offers a more holistic take on the workplace experience.

How does workspitality improve employee experience and productivity?

Features like reservable quiet booths allow employees to find spaces for focused work. Lounge areas provide informal settings for casual meetings and collaboration. Biophilic elements create more restfulness. These improvements can all lead to higher engagement and better performance.

What are some practical ways to bring hospitality into the office?

High-quality furnishings maintain comfort throughout the day and add an element of hominess. Booking systems for reservable workspaces, such as hushFree booths, streamline the employee experience. And uncluttered, minimal aesthetics afford the more serene environment you would expect at a luxury hotel.