Hushoffice
HushOffice
MikomaxSmartOffice

FAQ

Delivery

1. How long will it take for my pod to arrive?
We manufacture a private pod in about four weeks on average. This varies depending on your location, as you should add the time needed for shipping to the production time.

Assembly

1. Can I choose whether to route the power cord through the ceiling or floor of my private pod?
Yes, all Hushoffice pods can be connected either through their ceiling or floor. You will choose the route for your power cord on-site during the pod installation.
2. What packaging do your private pods have?
All the product is packed in a cardboard box on a wooden pallet. The box does not use any metal staples, so it is easy to disassemble and dispose of in the appropriate trash bin. All components inside the box are packed separately for easy handling in narrow staircases.
3. How do I power my Hushoffice pod?
Hushoffice pods can be connected to standardized wall, ceiling or floorbox power outlets. The power plug specifications match those in use in the customer's country. The safe voltage of 12-24 volts is fed to power ventilation and LED lighting systems in the pod.

Acoustic pods

1. What are the configuration options for my private pods?
You can pre-configure your Hushoffice pods in a plenty of ways. Easiest of all, you can go to https://mikomax.actumwork.pl/ and use our dedicated configuration facility.
2. Are Hushoffice pods mobile and can they be rearranged?
You can move most Hushoffice pods around your floor without disassembly. Only the Access and hushMeet.L lines need partial disassembly beforehand, as their modules have to be disconnected. Please have a trained installation crew do all the rearrangement work.
3. Can I install a floor-mounted bar stool in the hushPhone, even though I did not order this option?
Yes, there is an option in all hushPhone pods to attach a bar stool to the floor.
4. Where should I not locate Hushoffice pods?
Do not place your private pods far from your team’s desks. We would also advise against installing them in high traffic zones. Placement directly against a wall is not a favorable solution either, as there is less sunlight. Go to our Pod Placement Guide for more information.
5. What is the right number of pods for my office?
We encourage you to consider first what your organization does and how your work is organized to decide exactly how many pods you will need. Do not hesitate to call our experts for support on how to select our pods to best suit your needs. Go to our Pod Placement Guide for more information.

Acoustics

1. Where can I find the test results for the sound absorption specs of Hushoffice pods?
Hushoffice private pods are tested in accordance with ISO 23351:2020 by an external accredited laboratory. We do not publish full test reports on our website. However, the reports are available to our customers on request. Complete sound absorption test results can be found in the technical sheets of each product.

Certificates and declarations

1. Do the design and materials of Hushoffice acoustic cabins take fire safety into account?
Hushoffice products are thoughtfully designed with safety as a top priority. To minimize fire risks, our materials are carefully selected and tested to ensure compliance with international fire safety standards. Wall structures include components rated D-s1, d0, or D-s2, d0 according to the EN 13501-1. Additionally, the carpet used in our pods is rated Bfl-s1, according to the same reaction to fire classification. Upholstery fabrics used as pods’ interior are classified under internationally recognized testing procedures such as, among others: Class 1 (A) under the ASTM E84, EN 1021-1 and EN 1021-2, UNI 9175, or CA TB 117:2013. Lastly, our upholstery foam complies with BS 5852 standards.
2. Are Hushoffice pods certified for sustainability?
All hushFree line private pods are GreenGuard Gold certified. The Hushoffice manufacturing process is also PEFC certified.
3. Are Hushoffice private pods compliant with the ADA?
There are ADA-compliant products in the Hushoffice portfolio. They are branded as “access” pods. For now, we have marketed hush.Access.L, hushFree.Access.M and hushFree.Access.L.
4. Are Hushoffice pods earthquake-safe?
All Hushoffice private pods come with seismic anchoring solutions. If you specify the earthquake-proof option in your order, we will provide a test report with instructions for your specialist installers.

Electricity

1. Can I choose whether to route the power cord through the ceiling or floor of my private pod?
Yes, all Hushoffice pods can be connected either through their ceiling or floor. You will choose the route for your power cord on-site during the pod installation.
2. Can I recharge my cellphone battery while working in a private pod?
Yes, there are power outlets or USB ports to plug in your devices inside Hushoffice pods. You can decide in advance which types of outlets you want in your pods.
3. What is the length of the power cord?
The power cord for each Hushoffice pod is 3.6 m long.
4. Can I adjust air flow and light intensities?
Only the hushPhone and hushAccess.L are not fitted with adjustable ventilation and lighting. All the other pods are adjustable in terms of both the light intensity and air flow rate, except for the hushMeet.open/Meet.open.S which feature adjustable lighting only.
5. How do I power my Hushoffice pod?
Hushoffice pods can be connected to standardized wall, ceiling or floorbox power outlets. The power plug specifications match those in use in the customer's country. The safe voltage of 12-24 volts is fed to power ventilation and LED lighting systems in the pod.

Technical data

1. Can I install a sprinkler system inside my Hushoffice pod?
Yes, you can.
2. What is the fan air flow rate?
The fan air flow rates are 60 m3/h to 80 m3/h. Each pod is fitted with an optimal number of fans and the air ducts are routed to suit its distinctive features and boost the comfort of using it. Users should remember that the quality of the air inside their private pods will be affected by the quality of the air in the space where they will be used. Pods are fitted with a ventilation system which has no influence whatsoever on the air quality coming into them.
3. Can I order a pod with adjustable door swing direction?
Doors in all models of our pods, except for hushHybrid, hushWork and hushFree.S, can be installed as right-hand or left-hand. For the Access models, please specify the direction of door swing when placing your order. For the other models, you will be able to switch over the door swing direction during installation.
4. Are there any wireless (WiFi) signal disturbances possible?
Our private pods come with CE declarations. Hushoffice pods comply with legal requirements and are subject to EMC and radiated emissions testing. No interference has been reported with any signal caused by Hushoffice private pods.

Ventilation

1. Can I adjust air flow and light intensities?
Only the hushPhone and hushAccess.L are not fitted with adjustable ventilation and lighting. All the other pods are adjustable in terms of both the light intensity and air flow rate, except for the hushMeet.open/Meet.open.S which feature adjustable lighting only.
2. What is the air quality like inside the pod?
Remember that the air quality inside the pod is a product of the air quality in the surrounding environment.
3. What is the fan air flow rate?
The fan air flow rates are 60 m3/h to 80 m3/h. Each pod is fitted with an optimal number of fans and the air ducts are routed to suit its distinctive features and boost the comfort of using it. Users should remember that the quality of the air inside their private pods will be affected by the quality of the air in the space where they will be used. Pods are fitted with a ventilation system which has no influence whatsoever on the air quality coming into them.